FAQ
Everything your clients ask–answered.
CERTIFICATION by a licensed professional IS required to purchase.
Behind the Hair extensions are ethically sourced from trusted partners in Eastern Asia. All hair is selected for consistency, longevity, and cuticle integrity to ensure professional-grade performance.
The hair is processed using a proprietary 21-day color system designed to preserve cuticle integrity, softness, and shine while maintaining dimensional, brass-free tones.
Our hair is custom-blended, rooted, and pre-toned using a proprietary dimensional color system. This process eliminates unwanted warmth and brassiness, reducing the need for corrective toning and allowing for predictable, repeatable results.
After washing, the hair air-dries soft and fluffy with a natural, subtle wave. This texture blends seamlessly with most natural hair types and provides an elevated, natural-looking finish.
Behind the Hair extensions are available in:
16" · 20" · 22" · 24"
Lengths are consistent and true to size for accurate consultation and ordering.
When installed and maintained properly, extensions should not cause damage. Damage typically results from improper installation, inadequate client education, or exceeding recommended maintenance intervals between move-ups.
No. When installed correctly and color-matched appropriately, Behind the Hair extensions are designed to blend seamlessly and remain undetectable—even with updos and high-ponytail styling.
Stylists should instruct clients to:
Use sulfate-free, extension-safe products; Brush daily with an extension-safe brush; Sleep with hair braided or in a silk bonnet;
Avoid excessive or unnecessary heat.
Proper at-home care ensures optimal longevity and consistent results.
Yes. Clients can wash, blow-dry, curl, and straighten their extensions as normal. Stylists should educate clients on extension-safe products, heat practices, and at-home care to preserve longevity.
Yes. Proper placement allows for high ponytails, buns, and braids without visible attachment points. Placement education is covered during certification training.
Yes. Clients can swim and work out with extensions. Stylists should recommend tying hair back in a loose braid or ponytail and following proper after-care protocols to prevent tangling and dryness.
